Duty Manager

Job title

Duty Manager

Employment status



Flight Operation, OCC

Application Deadline


Report to

OCC General Manager

Job Location



Founded in 2019, Thien Minh Aviation is a low-cost carrier based in Chu Lai, Quang Nam, offering short to medium-haul flights.

With a fleet of ATR 72-600s, the airline operates scheduled flights across the country, with a route network covering over 15 destinations nationwide. Focusing on simplicity, digital personalization and social benefits, Thien Minh Aviation is missioned to become a new-generation airline that brings passengers seamless travel experience throughout TMG’s travel & hospitality ecosystem. Youthfulness, positivity and sustainable development are the key values that Thien Minh Aviation fosters throughout corporate culture as well as customer’s offerings.

  • Job title: Duty Manager
  • Job code: FOD-JD-009
  • Employment status: Full time
  • Division: Flight Operations
  • Department: OCC
  • Job Location: Hanoi
  • Report to: OCC General Manager
  • Direct report from: Dispatcher, Roster, Tracker
  • On behalf of the Director Flight Operations/OCC GM entire extraction system to ensure that all flights is exploited safely, efficiently
  • Decision handle changes related to flight schedules, calculate the optimal method to ensure mining schedules, technical schedules, crew schedules and factors related to trade in services within 24 hours
  • Recommending for Direct executive leadership plans to deal with the unusual incidents and implement the decisions and directives of executive leadership related to the flight performance of the KITES Air like aircraft, crew, the weather, the flight back, flights diverted and other special cases
  • On the behalf of Director Flight Operations/OCC GM direct contact with aviation authorities including the Civil Aviation Administration of Viet Nam, the Corporation Viet Nam flight management, the Airports Corporation of Viet Nam and the other aviation authorities, related to flight schedule changes
  • Managing the team directly in Operations Center, include: Supervisor Dispatcher, Flight Dispatcher, Flight crew, Flight attendants, Technical operator, Passenger service, Commercial operator
  • Reporting on the flight operation of the day for Director Flight Operations/OCC GM
  • Consultation and handover aggregated reporting briefing daily
  • Executive jobs and personnel management of the team directly
    • Assign tasks to subordinates of the team
    • Monitor the progress the work of the team
  • Participate in group, committees under the direct of Director Flight Operations/OCC GM
  • 3 year experience in Airlines
  • Skill of team building, practical skill of and experience in management
  • Flight Operation Management Cirtificate, Training Policy
  • Knowledge of civil law, labor law, trading, politic
  • Dispatch License
  • TOIEC: 600
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Proficient in Microsoft Office (Word, Power Point, especially Excel)
  • Collaboration attitude
  • A very competitive salary package with annual bonus
  • Premium Health Care and Personal Accident Insurance 24/24
  • Opportunities to learn from Aviation industry professionals
  • Educational trips and training courses with great career development opportunities
  • 12 days annual leave, 10 days sick leave
  • Working Hours: Monday to Friday 8:30am to 5.30pm
  • Social club with monthly in/out of office activities
  • Annual staff party and company-wide team building days
  • Summer vacation within Vietnam and Asian countries



Please submit your resume, portfolio and letter of interest to HR at [email protected]