E-commerce Executive

TMG Hospitality
Ho Chi Minh City
Posted 2 months ago
Department Sales and Marketing
Job Title E-commerce Executive
Employment type Full time
Reports to E-commerce Manager
Subordinate N/a


To assist E-Commerce Manager to manage 3rd website extranet in term of:

  • Open/close as hotels request
  • Upload hotel information/rate/allotment/promotion
  • Generate materialized reservation, pick up, production, etc
  • Communicate with hotels reservation
  • Coordinate accommodation excursions & transportation requests for all properties
  • Supervise Ecommerce Coordinator.


  • Ensure reply all email from Client requirement/hotel queries within 24 hours and offer solution within 8 hours
  • To upload rate/package to contracted website as per E-commerce manager’s instruction
  • Generate reservation report : Weekly report, monthly report, materialize report (RN, Revenue)
  • To check across the inventory and filling /top up allotment on OTA if the occupancy is low or left in order to ensure maximum profitability online channel
  • To be up-to -date hotels products knowledge
  • Handle B2B/B2C – wholesale system
  • Ensure rate parity among OTA channels
  • To do market survey, analysis competitors


  • 8:30am-5:30pm, 40 hours per week
  • Travelling within the country/region


  • At least 2 year experiences at the same position
  • Proficient system use: OTA Extranet, Channel Manager, PMS Opera-Smile
  • Attention to details and careful manual
  • English ,computer skills
  • Internet, web browser, Microsoft Excel – Word, PowerPoint
  • Can start to work as soon as possible


  • A competitive salary package with performance pay and annual bonus
  • Health Care and Personal Accident Insurance 24/24
  • Educational trips and annual company trip
  • 16 days annual leave, 10 days sick leave
  • Working Hours: Monday to Friday 8:30am to 5:30pm, 40 hours per week
  • Training courses with great career development opportunities
  • Social club with monthly in/out of office activities
  • Annual staff party and companywide team building days
  • Summer vacation within Vietnam and Asian countries

Should you are interested in this vacant position, please send your CV to email: hoa.doan@tmgroup.vn

Job Features

Job CategoryE-commerce

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