[HN]_E-Commerce Executive

Job title

[HN]_E-Commerce Executive

Employment status

Fulltime

Department

E-commerce

Application Deadline

20/08/2022

Report to

Group E-commerce Manager

Job Location

Ho Chi Minh City

ABOUT COMPANY

TMG Hospitality is part of TMG specialising in hospitality management in Southeast Asia with a portfolio that includes 3- and 4-star properties, cruises and premium transportation options.

TMGH’s original management portfolio encompasses 3-star and 4-star international-standard hotel brands including Victoria Hotels & Resorts, ÊMM Hotels & Resorts and Mai Chau Lodge located across a large range of iconic destinations throughout Vietnam and Laos. TMGH has added transportation options to its management portfolio with a collection of 7 boats and 3 seaplanes in Halong Bay under the brand names of L’Azalée Cruises, Emeraude Cruise, Sayuri Cruise and Hai Au Aviation.

POSITION PURPOSE

The E-commerce Executive is primarily responsible reporting to the Group E-commerce Manager and Senior E-commerce Executive. He/she is also responsible for research and development of new online sales strategies.

DURATION
RESPONSIBILITIES
  • Work with E-commerce Manage to develop E-commerce strategies for the hotels of the Group and monitor their implementation to reach the segmentation budget.
  • Daily management of hotels online presence on various third-party websites:
  • Database (Hotel Information, Rates, Allotments)
  • Annual Contract Renewal
  • Open/Close/Exposure promotion
  • Manage inventory and allotments:
  • Reservation/Rooms production
  • GDS Materialize Report
  • Uploading room rate/packages element /packages codes
  • Communicate with Hotels Front Office/Resa/EDP’s team related to all reservation’s issues
  • Track and measure results and report ongoing in meeting and managing channel budgets
  • Prepare/Load/Update rates & promotions on PMS/OTAs web
  • Contribute to driving web traffic/sales, growth of E-commerce application via targeted online campaigns and retention strategies with high level of customer acquisition and conversion
  • Maximize the effectiveness of selling hotels products on 3rd party websites
  • Negotiate and close new business opportunities with new merchants
  • Analyze and make proposal to TMG properties to maximize the effectiveness of selling products on B2B platforms.
  • Meet up with partners to build up relationship and get back market feedback.
  • To do market survey, analysis competitors
  • Provide periodical report on inventory/room production
  • Contribute to project within sales & marketing team when required.
  • To be up-to -date hotels products knowledge
QUALIFICATIONS AND EXPERIENCE
  • PMS experienced in RMS/Opera/Smile, …
  • Proficient system use: OTA Extranet, Channel Manager (SiteMinder), Booking Engine (Fast Booking)
  • Good in number analysis and system.
  • 1 years of experienced in E-commerce for Hospitality
  • Attention to details and careful manual
  • English, computer skills (Microsoft Excel, Word, PowerPoint, Teams…)
OTHER SKILLS REQUIREMENTS & ATTRIBUTES

Working Hours: Monday to Friday 8:30am to 5:30pm, 40 hours per week

WHAT WE OFFER
  • A competitive salary package with performance pay and annual bonus
  • Health Care and Personal Accident Insurance 24/24
  • Educational trips and annual company trip
  • 16 days annual leave, 10 days sick leave
  • Training courses with great career development opportunities
  • Social club with monthly in/out of office activities
  • Annual staff party and companywide team building days
  • Summer vacation within Vietnam and Asian countries

APPLY NOW

HOW TO APPLY

Please submit your resume, portfolio and letter of interest to HR at [email protected]