- Welcome to Thien Minh Group
- [email protected]
Sales Admin for TMGH
Job title
Sales Admin for TMGH
Employment status
Fulltime
Department
Sales & Reservation
Application Deadline
30/11/2019
Report to
DOSM / BDM
Job Location
Ho Chi Minh City
ABOUT COMPANY
TMG Hospitality is part of TMG specialising in hospitality management in Southeast Asia with a portfolio that includes 3- and 4-star properties, cruises and premium transportation options.
TMGH’s original management portfolio encompasses 3-star and 4-star international-standard hotel brands including Victoria Hotels & Resorts, ÊMM Hotels & Resorts and Mai Chau Lodge located across a large range of iconic destinations throughout Vietnam and Laos.
TMGH has added transportation options to its management portfolio with a collection of 7 boats and 3 seaplanes in Halong Bay under the brand names of L’Azalée Cruises, Emeraude Cruise, Sayuri Cruise and Hai Au Aviation.
POSITION PURPOSE
GENERAL INFORMATION
- Department: Sales Department
- Job Title: Sales Admin
- Employment type: Full time
- Reports to: DOSM
- Subordinate: None
PRINCIPAL RESPONSIBILITIES
- To take care of activities as assigned by Business Development Manager or Business Development Executive
- To closely follow up the sales leads to get them confirmed and finalized
- To update all databases, CRM and prepare reports
- To undertake administration and other office duties that leave the sales team free to focus on the busy business of selling.
DURATION
RESPONSIBILITIES
MAJOR TASKS
• Processing new sales leads as per guideline from sales team
• Managing the correspondence between the sales team and internal & external clients
• Monitoring the customer accounts (database, contract tracking & updates in CRM)
• Issuing and following up on contract rates
• Making quotations for incentives or group bookings
• Providing data and reports to help the sales team
• Submitting a daily sales report including potential solutions to improve the sales performance
• Filing documents and monitoring stocks of collateral and other sales material
• Assisting with the organization of trade shows (domestic and international), international sales calls and related follow up
• Taking minutes of meetings as assigned by DOSM
• Supporting with paperwork, travel applications and delivery of goods to/from hotels
• Checking prices and contracts are up to date
• Reporting monthly sales results to the sales team
• Supporting the sales force with general operations to help reach the team’s objectives
• Taking phone calls from customers
• Communicating internally important feedback from customers
• Processing staff timesheets
• Dealing with and responding to high volumes of emails
• Other duties as may be assigned by the DOSM/BDM
WORKING CONDITIONS
• Working hour: 8:30am – 5:30pm from Monday to Friday
• Working location: Ho Chi Minh City
• Travelling within the country/region, if required
QUALIFICATIONS AND EXPERIENCE
- Proactive and accepting job challenges
- Detail-oriented and good following up
- Team work player
- Confident, easy-going, independent and responsible person
- Fluent English in both speaking and writing, able to take minutes of meetings in English
- High organizational skills and ability to manage a number of projects at the same time
- Ability to priorities his/her own workload
- Strong communication skills
- Well-versed in IT skills, for example, Microsoft Office Suite and CRM systems
- University degree
- An administrative or sales background with at least 2-year relevant experiences
OTHER SKILLS REQUIREMENTS & ATTRIBUTES
WHAT WE OFFER
- A competitive salary package with monthly incentive rewards and annual bonus
- Health Care and Personal Accident Insurance 24/24
- Product inspection trips and annual company trip
- 16 days annual leave, 12 days sick leave
- Training courses with great career development opportunities
- Social club with monthly in/out of office activities
- Annual staff party and company-wide team building days
- Summer vacation within Vietnam and Asian countries
APPLY NOW
HOW TO APPLY
Please submit your resume, portfolio and letter of interest to HR at [email protected]
